Time ranges
The time ranges constraint limits a promotion to specific hours of the day. Outside the configured time window, the promotion does not appear in the participant's list and cannot be applied.
How it works
You configure a start time and an end time. The promotion is available only during transactions that occur within that window. The time comparison uses the local time of the merchant's location.
For example, a time range of 12:00 to 15:00 makes the promotion available only during lunchtime. A participant who opens the app at 11:45 will not see it; the same participant returning at 12:10 will.
You can configure a single time range per promotion. If you need the promotion to be available during multiple separate time windows on the same day (for example, lunch and dinner), the current approach is to create two separate promotions with identical configuration but different time range constraints.
If no time range is set, the constraint is inactive and the promotion is available at any hour within the validity period.
When to use it
Time ranges are particularly effective for businesses where customer behavior is strongly tied to specific parts of the day -- restaurants, cafes, bars, and retail with predictable peak hours.
Good use cases:
- Lunch promotions in a restaurant or food court.
- Happy hour campaigns in a bar or wine shop.
- Morning commuter promotions for a bakery or coffee shop.
- Quiet-hours incentives designed to shift traffic away from peak times.
Time ranges and days of validity work well together. A time range alone applies every day of the week; adding a days constraint lets you create promotions like "Saturday lunch only" or "Weekday evenings" with precision.